Legal

Terms of service

Draft — pending legal review. Last updated: see booking confirmation for the version that applied to your order.

Booking and cancellation

Booking a repair reserves a technician’s time. You may reschedule or cancel from your account up until the limit shown at booking; cancellations after that point may be subject to a fee shown at the time of booking.

Pricing and payment

Prices shown before booking are estimates. Your confirmed quote is calculated and shown before you pay. If an on-site diagnosis changes the price, we’ll ask for your approval before continuing.

Devices and data

You’re responsible for backing up your device before a repair. We take reasonable care of your device while it’s in our possession but are not liable for pre-existing damage or data loss not caused by our repair.

Contact

Questions about these terms can be sent to help@tapfixngo.com.